Support for Control Point
When
you purchase Control Point from Control Point, it is
the beginning of a committed relationship, and like any relationship,
communication is key. We understand that in today's competitive
mail order industry, it is crucial that your management system
is always working hard for your business. With this firmly
in mind, we have developed comprehensive technical support
and upgrade packages, enabling us to deliver high levels of
support to our customers. Your success is very important to
us, so rest assured that we have sufficient telephone lines
and technical support staff to give prompt and efficient attention
to your problem - you won't have to contend with automatic
phone routing or queuing systems.
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Package:
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Annual
Subscription: |
Includes: |
Full
Support |
15%
of Control Point purchase price |
Full
telephone and email support
Site visit if problem cannot be resolved over the telephone
or email.
Minor upgrades to modules purchased.
Full Version upgrades to modules purchased. |
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