Order processing
Order processing by Control Point is simple orders taken over the phone or by email can be directly inputted into the Control Point Order Management System, reducing paperwork, and allowing the sales team to focus on selling, not on back end order processing.
They can also check on the progress of any order at any time from their desktop, enabling great customer service. Website orders are automatically downloaded and processed by the Control Point Order Management System, without the need to re-key any element of the order. The sales teams are automatically alerted to any items that have been ordered, are out of stock, or orders that require a part shipment.
Credit or debit card payments as part of the order processing are made easy we can provide a complete system too automatically or semi-automatically process card payments. Whatever your card processing needs, we can create a bespoke programme to suit your business. Control Point's payment system is compatible with all the major credit card clearing companies.
Full generation of invoices, picking and packing lists and any shipment labels ensures that you order processing is as automated as possible eliminating human error.
Control Point gives you everything you need to faultlessly complete the order processing task for every order, and give your customers a fast, efficient service that they will remember.
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