Order
management made simple…
Handling
every order efficiently, quickly, and without mistakes is
vital in any mail order business. Get it right, and your customer
will come back to you again and again. Get it wrong…and
your customer will soon be shopping with a competitor.
With
Control Point, managing each order is so easy:
- Order
processing is simple - orders taken over the phone or by
email can be directly inputted into the Control Point Order
Management System, reducing paperwork, and allowing the
sales team to focus on selling, not on back end processing.
They can also check on the progress of any order at any
time from their desktop, enabling great customer service.
- Website
orders are automatically downloaded and processed by the
Control Point Order Management System, without the need
to re-key any element of the order. The sales team are automatically
alerted to any items that have been ordered, are out of
stock, or orders that require a part shipment.
- Control
Point's Customer Relationship Management System automatically
captures information from each website sale, building a
powerful database of sales and customer information - invaluable
for your marketing strategy.
- Credit
or debit card processing is made easy - we can provide a
complete system to automatically or semi-automatically process
card payments. Whatever your card processing needs, we can
create a bespoke programme to suit your business. Control
Point's payment system is compatible with all the major
credit card clearing companies.
Control
Point gives you everything you need to faultlessly process
every order, and give your customers a fast, efficient service
that they will remember.
Contact
Control Point today to discuss what Control Point can
do for your business:
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