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As
a mail order business, order processing is one of the most
important stages in your company operation, making sure that
order processing is as smooth as it can possibly be must therefore
be a priority. You want to offer your customers a variety
of channels to make their purchases and Control Point provides
you with an integrated solution for handling those orders
that arrive by telephone, post, fax, email and websites. All
of the elements involved in order processing, from the initial
receipt of an order from a customer, be that via mail, fax
of the web, through assessing the due delivery date, costing
and shipment details are handled by the Control Point system.
Control Point has been specifically designed to increase the
efficiency and accuracy of order processing for companies
which deal with mail order. Many time-consuming operations
are automated and the overall period it takes from the arrival
of an order to the despatch of the shipment is drastically
reduced.
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